Refund policy
Last updated: October 24, 2026
This policy covers purchases from zfdzcbj through https://zfdzcbj.com.
1. When You Can Return an Item
You can request a return within 30 calendar days of receiving your item. Eligible reasons include an unsuitable size, a change of mind, or an item that is damaged, defective, or incorrect.
For a size or change-of-mind return, the item must be unworn, unwashed, unused, and in its original condition. Original tags must remain attached, and original packaging should be included where it was provided. Include your order number or other proof of purchase.
These conditions do not prevent you from reporting an item that arrived damaged, defective, or incorrect, or from exercising rights available under applicable law.
2. Starting a Return
Email hello@zfdzcbj.com with your order number, the item you want to return, and your reason for returning it.
For a damaged, defective, or incorrect item, include photos if reasonably available. We will review the request, send you return instructions, and arrange return shipping at our expense.
Contact us before mailing an item back so we can identify your order and arrange its return shipment.
Return address
zfdzcbj
159 W Pine Lake Dr
Newaygo, MI 49337
United States
3. Return Shipping and Fees
We pay the return shipping cost for eligible returns. There is no restocking fee or return handling fee.
Standard shipping on U.S. orders is free, so no original standard shipping charge will be deducted from your refund.
4. Inspection and Refunds
We inspect returned items within 3 business days of receipt and let you know the result. If a return is not approved, we will explain the reason.
For an approved return, we initiate the refund to your original payment method within 15 business days after approval. The refund includes the amount paid for accepted returned items and any applicable refundable taxes. Discounts are accounted for in the amount you originally paid.
Your bank or payment provider controls how long the refund takes to appear after we initiate it. If it has not appeared after your provider’s stated processing period, email hello@zfdzcbj.com and we will help trace it.
5. Damaged, Defective, Incorrect, or Missing Items
If an item arrives damaged, your order contains the wrong item, or an item is missing, email hello@zfdzcbj.com. We will investigate and arrange an appropriate solution, such as a replacement or refund. You will not be charged shipping to resolve an error on our part.
A reasonable inspection to identify the problem does not restrict your rights under applicable law.
6. Exchanges
If you want another size or item, contact us first. We will explain the available options and process before you send anything back.
If an exchange cannot be arranged, you can request an eligible return and make a new purchase.
7. Cancellations
To request a cancellation, email hello@zfdzcbj.com as soon as you can. We will check whether the order can be stopped before dispatch. If it has shipped, follow the return steps above.
When we confirm a cancellation before dispatch, we initiate a refund to the original payment method within 2 business days.
Business days are Monday through Friday, excluding U.S. federal holidays. This policy does not limit rights or remedies provided by applicable law.
8. Contact
zfdzcbj
159 W Pine Lake Dr
Newaygo, MI 49337
United States
Email: hello@zfdzcbj.com
Website: https://zfdzcbj.com/